Robert Sollis emailed Google a detailed message regarding an inaccuracy he found on Google Maps and received this automated message:

Thank you for writing.  This is an automated response to let you know that we've received your feedback regarding Google Maps.  While we're unable to respond to each note individually, please know that we use all the feedback we receive to improve Maps.

If you have other concerns, and you're unable to find answers to your questions in the Google Maps Help Center, please feel free to respond to this note with additional details.  It's important to keep in mind that we'll only be able to respond to your inquiry if we can provide additional information that's not currently available on our Help Center.

We appreciate your taking the time to write.

Regards,
The Google Team

In reply, Sollis complained to Google that he already sent all the "additional details" necessary in his previous email and decided that he would take matters into his own hands.  And what reply did he receive from Google?  The same automatic response as above. 

Click here to see the complete correspondence and what Sollis did to resolve his problem on his own.  Priceless.

[via digg]