Geek Squad has earned the nickname 'Peek Squad' for some employees' recent unprofessional behavior.
In recent months, allegations have circulated on the Internet about agents copying pornography, music and alluring photos from customers' computers. Some bloggers now call the business the "Peek Squad.
Four current and former Geek Squad technicians in three Best Buy stores told the Star Tribune that they witnessed co-workers pulling up customers' personal photos and urging others to look. Three of the four recall colleagues copying customers' photos onto DVDs and USB drives.
"They're testosterone-driven geeks, and they're going to look around," said Brett Haddock, a former Geek Squad worker at a Best Buy store in Santa Clarita, Calif., northwest of Los Angeles. "It's the male prerogative. The temptation is always there."
Best Buy has assured customers that they will increase monitoring of their employees and that customers' private information is more safe with them than other independent repair services.
I think I'll leave all computer repairs to my in-home computer guy.
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