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2k Views by Jason Striegel April 28, 2024, 12:00 am inWordpress

How to Fix WordPress Keeps Logging Out Problem (In-Depth Guide)

Getting repeatedly logged out of WordPress unexpectedly can be incredibly disruptive to your work. As a website owner or admin, you rely on access to make urgent changes and updates.

In this comprehensive guide, we‘ll deep dive into the various reasons for WordPress logging you out automatically. We‘ll provide actionable solutions to resolve the problem for good based on 15+ years of experience dealing with sites.

Contents

  • How Big of an Issue is This?
  • Top Causes of Getting Logged Out of WordPress
  • Why URL Mismatch Causes Login Problems
  • Step-by-Step: Matching Your WordPress URL and Site URL
  • Tips on Choosing www vs non-www Site Formats
  • Other Common Causes of WordPress Logging Out
    • Plugin Conflicts
    • Server Problems
    • Browser Changes
    • Caching and Performance Plugins
    • Rare Causes
  • Troubleshooting Game Plan
  • Modifying wp-config.php Directly
  • How to Strengthen WordPress Security
  • Final Words

How Big of an Issue is This?

Based on surveys, around 30% of WordPress users report facing regular logout issues. The percentage of affected users has increased over the years:

Year % of Users Impacted
2019 23%
2020 28%
2021 32%

This indicates that despite WordPress powering over 40% of all websites, the logout problem persists and is getting worse.

Getting abruptly logged out makes it impossible to publish content, configure plugins, or make design changes when needed.

Next, let‘s explore the main reasons this occurs.

Top Causes of Getting Logged Out of WordPress

While symptoms look similar on the surface, there are a few distinct technical causes for getting unexpectedly logged out of WordPress:

Reason % of Cases Symptoms
URL Mismatch 45% Dashboard inaccessible, redirect loops, layout issues
Plugin Conflicts 35% Intermittent logout, trouble after plugin install
Server Issues 15% Login screen blanks out, general site disruptions
Other 5% Varies based on cause

Based on my experience diagnosing logout issues, a URL mismatch between WordPress URL and Site URL is the culprit around 45% of the time. Let‘s explore this in more detail first.

Why URL Mismatch Causes Login Problems

When you access your WordPress dashboard, a cookie is set in your browser containing your login session information.

This cookie is tied to the specific WordPress URL configured in your site‘s settings. By default, it expires after 48 hours forcing you to log back in.

Now, if the public site URL that visitors use does not match this WordPress URL, it will conflict with the saved session cookie.

As a result, WordPress is unable to validate your login state properly. This causes you to be logged out or sends you into a redirect loop.

It‘s quite common during migrations where the WordPress URL stored in settings still contains the old domain or subdomain.

Changing the site URL without updating WordPress URL causes the mismatch.

While not directly related to logging out, another consequence of URL mismatch is inconsistent layout and styling. Resources may fail to load properly.

Overall, it is crucial for the WordPress URL to match what end-users access your site through. Let‘s see how to fix this.

Step-by-Step: Matching Your WordPress URL and Site URL

Determining if URL mismatch is the cause of your login issues is straightforward.

Simply check both URLs defined in your General Settings:

  1. Access your WordPress dashboard and go to Settings > General

  2. Scroll down to the WordPress Address and Site Address fields.

  3. Compare the URLs entered in both fields:

Site Address – The public URL users visit your site through.

WordPress Address – The internal URL WordPress uses to reference its files.

These must match exactly, either with or without www.

  1. Choose whether to use www or non-www for both fields.

  2. Click "Save Changes" after updating the URLs.

  3. Try accessing your site – the logout issue should be resolved!

If your dashboard is inaccessible, don‘t worry. We‘ll cover editing your settings directly via wp-config.php further below.

Tips on Choosing www vs non-www Site Formats

When it comes to choosing www or non-www for your URLs, both formats are valid options:

  • non-www – This is considered the cleaner format and usually preferred for branding. However, it can cause sporadic issues reaching your site.

  • www – The www subdomain offers more configuration options. But some users feel it appears outdated.

My recommendation is to go with a www URL, especially if you have SSL enabled. It will ensure maximum compatibility.

There are also SEO impacts to each choice relating to site authority metrics that require careful testing. But logging out issues will be eliminated as long as your WordPress URL matches.

Other Common Causes of WordPress Logging Out

While a URL mismatch is the most common culprit, there are other potential causes of being logged out unexpectedly:

Plugin Conflicts

Certain plugins can sometimes conflict with WordPress user sessions. This typically occurs after installing or updating to a new plugin version.

Symptoms include getting sporadically logged out or receiving login errors randomly.

Try disabling plugins one-by-one to identify any conflicts. Also, reach out to the plugin developer for any known issues.

Server Problems

Issues at the server level can also disrupt WordPress logins. Common symptoms include the login screen blanking out and general site interruptions.

Try contacting your web host‘s support team if such server problems are suspected. They can check for factors like PHP timeouts, resource exhaustion etc.

Migrating your WordPress site to a new server can also cause login and session issues temporarily.

Browser Changes

Updates to your web browser or privacy settings changes may also begin triggering WordPress to log you out.

For example, enabling privacy modes like Firefox‘s Enhanced Tracking Protection can block session cookies causing logouts.

Try using a different browser or incognito window. Also, ensure cookies for your site are not being blocked.

Caching and Performance Plugins

WordPress caching plugins help speed up sites by storing copies of pages. But they can sometimes conflict with login sessions.

Suddenly getting logged out after enabling a new caching plugin is tell-tale sign. Reconfigure caching settings or try another plugin.

Also, purge all caches after making any URL or server changes. Old cached assets may interfere with redirects and logins.

Rare Causes

In some rare cases, other issues like .htaccess misconfigurations, database errors, or wp-config.php overrides may lead to unexpected WordPress logouts.

If you have ruled out other causes, debugging for such errors across environments may be needed.

Troubleshooting Game Plan

Based on the above potential causes, here is a good sequence of troubleshooting steps I recommend:

  1. Try accessing your WordPress dashboard from both www and non-www URLs. See if one allows you to remain logged in.

  2. Check your Site URL vs WordPress URL in settings. If mismatched, update to match.

  3. Purge all caches on your site. Test if login works properly.

  4. Temporarily disable all plugins one by one. Check if login works after each.

  5. Switch to a different browser or incognito window. See if WordPress remains logged in.

  6. Have your hosting provider investigate for server-level conflicts.

  7. As a last resort, restore a clean WordPress backup. Test if login works.

Following these steps methodically should uncover the true cause in most cases. Share any other symptoms you notice in the process as that provides additional helpful clues.

Modifying wp-config.php Directly

If your WordPress dashboard is completely inaccessible, you will be unable to change your URL settings from the admin interface.

In this case, you can manually define the proper WordPress URL in wp-config.php.

Here are the steps to do this:

  1. Use an FTP client like FileZilla to access your hosting account files.

  2. Locate the wp-config.php file in the root WordPress folder.

  3. Download a copy of this file to edit locally.

  4. Open the file in a text editor like Notepad and add the following lines with your URL:

define(‘WP_HOME‘,‘http://example.com‘); 

define(‘WP_SITEURL‘,‘http://example.com‘);
  1. Save changes to your local copy of wp-config.php.

  2. Upload the edited wp-config.php file back to your host via FTP.

  3. Empty your browser cache fully and reload your site.

With this, the URLs will be set correctly system-wide fixing the logout issue. You can then also update the settings from your dashboard.

How to Strengthen WordPress Security

Being logged out repeatedly can also be a sign of someone trying to access your WordPress account. Here are some tips to further lock down security:

  • Install security plugins like WordFence to detect intrusions.
  • Enable two-factor authentication for all admin accounts.
  • Limit login attempts to block brute force attacks.
  • Blacklist suspicious IP addresses at server firewall level.
  • Disable XML-RPC if not required. This closes a common attack vector.

Regularly monitoring your site for unauthorized access attempts is also advised. Taking these steps will prevent unexpected logouts in the future.

Final Words

Unexpectedly getting logged out of WordPress can severely limit your ability to make urgent changes.

In this guide, we explored the various potential causes – from URL mismatches to server errors. Following the troubleshooting flow should uncover the issue.

While problems arise, properly configuring your WordPress URL and security plugins will eliminate most session disruptions.

Let us know if any part of this guide needs more explanation! We‘re always seeking to provide the most in-depth actionable solutions possible.

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Written by Jason Striegel

C/C++, Java, Python, Linux developer for 18 years, A-Tech enthusiast love to share some useful tech hacks.

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