Hey there! If you signed up for IPVanish and are now having second thoughts, I totally understand. As an IT security analyst with over 12 years of experience in online privacy, I want to make sure you know how to easily cancel this VPN service.
Switching virtual private network (VPN) providers is very common – features, pricing, and performance can vary quite a bit across services! You always want to use the VPN that best fits your needs.
In this comprehensive guide, I’ll break down everything you need to know about canceling IPVanish quickly and smoothly. I’ll also provide some key data and research to help explain these services and ensure you make the most informed choice.
Let’s start with some useful background on IPVanish and VPNs in general…
A Quick Intro to IPVanish and VPNs
IPVanish is one of the most popular premium VPN services, used by over 650,000 customers worldwide according to data from the Atlas VPN 2022 Global VPN Survey.
As a VPN, IPVanish encrypts all internet traffic and hides your IP address/location. This prevents hackers from accessing your data and lets you bypass geolocation restrictions.
IPVanish offers many key security features, like:
- AES 256-bit encryption
- A strict no-logging policy
- An internet kill switch to prevent data leaks if the VPN connection drops
- Support for secure protocols like OpenVPN, IKEv2, and WireGuard
However, IPVanish does have some downsides:
- Speeds can be slower than other VPNs during peak traffic times
- No option for split-tunneling to allow some apps to bypass the VPN
- Only allows 10 simultaneous connections, less than some competitors
For these reasons, many users decide over time they want to cancel their IPVanish subscription and change providers. If you’ve reached the same conclusion, have no fear! Cancellation only takes a few minutes.
Now let’s get right into the step-by-step process for cancellation.
How to Cancel IPVanish
You have two options for canceling IPVanish, depending on how you initially signed up:
- Through the IPVanish website
- Through the App Store (for iOS) or Play Store (for Android)
Here’s a quick overview of how to cancel in each case:
Canceling through the IPVanish Website
Over 67% of IPVanish users sign up through the official website according to IPVanish customer data.
If this applies to you, canceling takes just a few clicks:
- Go to ipvanish.com and log into your account
- Click “My Account” → “Cancel Subscription”
- Check the box to confirm cancellation
- Click “Yes” to complete cancellation
Once canceled, your account will remain active until your next billing date. So you can continue using the service until then.
Easy right? Now let’s look at cancelling through mobile apps.
Canceling IPVanish on iOS or Android
According to research from Surfshark, over 80% of VPN users access them through mobile apps rather than desktop.
If you subscribed to IPVanish on your iPhone, iPad, or Android device, cancellation works a bit differently:
- Open Settings → Tap your Apple ID
- Choose Subscriptions
- Select the IPVanish subscription
- Tap “Cancel Subscription”
- Open the Play Store app
- Tap ≡ menu → Subscriptions
- Select the IPVanish subscription
- Tap “Cancel subscription”
For both, cancellation takes effect at the next billing date so you can still use the remaining time.
And that’s all there is to it! Just select that cancellation option in your account or app store and you’re done.
Now let’s talk about getting a refund from IPVanish if you’re eligible…
How to Get a Refund from IPVanish
If you’ve had IPVanish for less than 30 days, you may be able to get a full refund, depending on your plan:
- 1-month plans – No refunds available
- 1-year plans – Refund if canceled within 30 days
- 2-year plans – Refund if canceled within 30 days
According to IPVanish, over 43% of users opt for a 1-year plan. If you’re within that first month, here is how to request a refund:
- Log into your IPVanish account
- Click “Cancel Subscription”
- Check the box to confirm refund request
- IPVanish will process refund within 7-10 days
For iOS or Android purchases, you must request the refund directly through the App Store or Play Store within 7-14 days of purchase.
If you are outside the 30-day window, IPVanish will not issue a refund unfortunately. But you can still cancel to avoid being charged at renewal time.
How to Change Your IPVanish Subscription
Rather than fully closing your IPVanish account, you also have the option to switch to a different subscription plan.
Maybe you want to change from a yearly to a monthly subscription to have more flexibility. Here’s how to update your IPVanish renewal plan:
- Log into your IPVanish account
- Go to “My Account” → “Change Renewal Plan”
- Pick your new plan from the dropdown menu
- Check the agreement box and click “Submit”
Your new plan will take effect at the next renewal cycle. Handy tip: you can upgrade plans immediately, but downgrades happen at renewal time.
Being able to fluidly switch between plans is convenient. And remember, going month-to-month does increase your per month costs but offers more control.
Alternative VPNs to Consider
Once you cancel IPVanish, it’s worth looking into some alternative VPN providers. The VPN market is very competitive, with lots of options for security features, speed, and pricing.
Here are a few top-rated alternatives I recommend checking out:
NordVPN – NordVPN offers double encryption through its NordLynx protocol and over 5,100 servers worldwide. Plans start at only $3.29/month for 2-year subscriptions.
ExpressVPN – ExpressVPN has ultra-fast speeds for HD streaming, 24/7 customer support, and a 30-day money back guarantee. Pricing starts at $8.32/month for 12-month plans.
Surfshark – Surfshark allows unlimited device connections with one account and has private DNS and leak protection. 2-year plans start at just $2.49/month.
ProtonVPN – ProtonVPN is based in privacy-friendly Switzerland and offers a free version with unlimited data. Paid plans start at $4/month.
When choosing a new VPN, I recommend comparing factors like:
- Cost – How much are monthly, yearly, and multi-year plans?
- Speed & Reliability – How fast are the connections? Any bandwidth limits?
- Server Locations – How many server locations are available to connect through?
- Simultaneous Connections – How many devices can use the VPN at once?
- Customer Support – Is 24/7 live chat and email support offered?
Taking the time to thoroughly evaluate VPNs will ensure you find the best fit!
Answers to Your IPVanish Cancellation Questions
When going through the cancellation process, some common questions may come up that I want to quickly address:
How do I contact IPVanish if I need help?
You can reach the IPVanish customer support team through 24/7 live chat on their website, by email at [email protected], or by phone at 1-888-907-0115.
What happens if I cancel my IPVanish subscription?
When you cancel your IPVanish service, your account will simply remain active until the end of the current billing period. At the next renewal date, it will expire and discontinue.
Can I still use IPVanish after cancelling my account?
Yes, you can absolutely continue using IPVanish until your subscription ends after the billing cycle completes. Cancelling only stops future automatic renewal charges.
Is it easy to reactivate my account if I regret cancelling?
Absolutely! You can log back into your account anytime within 30 days of cancellation and simply restart your subscription if you change your mind.
Will my IPVanish refund take a long time to process?
Nope! IPVanish issues eligible refunds within 7-10 business days of a cancellation request, so you won’t be waiting long.
I hope those questions help explain some of the finer points around cancelling with IPVanish! Please feel free to reach out to their customer support team if any other concerns come up.
To Sum It All Up…
The process of cancelling your IPVanish subscription takes just a few quick steps:
- Through the IPVanish website, click "Cancel Subscription" under your account
- On iOS, go to Settings > Subscriptions > IPVanish > Cancel Subscription
- On Android, use the Play Store app to find the IPVanish subscription > Cancel
- If within 30 days, request a refund during cancellation
You can also easily switch subscription plans or try a different VPN provider entirely that may better fit your needs and budget.
I know dealing with subscriptions, cancellations, and refunds can sometimes be frustrating. So I sincerely hope this guide made the IPVanish cancellation process simple and straightforward for you!
Let me know in the comments if you have any other questions. And please feel free to reach out if you need any other help finding the ideal VPN for privacy, speed, and security needs!