The Complete Guide to Managing WordPress Comment Notifications

Comment notifications are often an afterthought for most WordPress site owners. But improving them can significantly increase user engagement.

In this comprehensive guide, we‘ll explore how to configure comment notifications to boost participation.

The Powerful Impact of Comment Notifications

Before diving into the tactics, it‘s important to understand the benefits of improving comment notifications in WordPress:

  • Higher user retention – Users are 320% more likely to return if they know they‘ll be notified of responses. (Source: HubSpot)

  • More recurring engagement – Commenters who receive notifications stay involved in discussions longer. Their lifetime value rises.

  • New discussions – Notifications alert users to add their voice to ongoing conversations.

  • Higher search visibility – More comments signal to Google that pages offer engaging discussion. This can improve SEO.

Optimized notifications keep users coming back. Let‘s look at how to configure them in WordPress.

Default WordPress Comment Notifications

Out of the box, WordPress sends comment notifications to:

  • Administrators for new comments
  • Administrators for pending comments
  • Post/page authors for new comments

Having basice notifications is better than nothing. But this is just scratching the surface of what‘s possible.

Expanding Beyond the WordPress Basics

While default WordPress notifications provide a foundation, you can take things much further:

  • Notify users when you approve their comments
  • Allow users to subscribe to comment alerts
  • Granular comment subscriptions (all vs only replies)
  • Role-based notifications and exclusions
  • Custom notification emails
  • Ensure 100% deliverability

Below we‘ll explore highly-rated plugins that enable these enhanced notifications to keep your audience engaged.

Notify Users When You Approve Comments

Nothing is more frustrating than commenting and never knowing if it was approved. This leads users to disengage.

Comment Approved Notifier eliminates this friction.

Key Features

  • Sends email notifications when comment is approved
  • Option to customize notification template
  • Support for multi-language sites

The plugin works right out of the box. But you can tweak the email format using variables like %comment_author% and %post_title% to match your brand voice.

Sample Email Template

Hi %comment_author%,

Your comment on the post "%post_title%" was just approved!

View your comment here: %comment_permalink%

Thanks for being part of the discussion!

Regards,
[Your Name]

Installing Comment Approved Notifier takes just a couple minutes:

  1. In your WordPress dashboard, go to Plugins > Add New.
  2. Search for Comment Approved Notifier.
  3. Install and activate the plugin.

Case Study: Nonprofit Organization

A nonprofit that approves 10,000 comments a month saw a 23% increase in return commenters after implementing approval notifications. People were more willing to engage knowing their voices were being heard.

Allow Users to Subscribe to Comments

Beyond approvals, perhaps users want alerts on all new comments.

That‘s where Subscribe to Comments Reloaded comes in.

Key Features

  • Readers can subscribe to comments without commenting
  • Digest and real-time email options
  • Customizable templates using shortcodes
  • Stats on total subscribers

After installing the plugin:

  1. Readers can subscribe using the checkbox below posts and articles.
  2. You can customize the email frequency and format in the settings.

For sites with active discussions, this is a must-have. It keeps users looped in on ongoing conversations instead of needing to continually revisit the site.

Use Case: Blog with 100k Monthly Visitors

A blog with over 100k monthly visitors found that comment subscribers had 76% higher retention compared to random site visitors. These super engaged users became brand ambassadors.

Cater Subscriptions to User Preferences

For larger sites, users may want a mix of comment subscription options:

  • All new comments
  • Only replies to their comment

Subscribe to Comments Reloaded provides both choices out of the box.

After installing, go to Settings > Subscribe to Comments then under Advanced Subscription:

  • Select Yes to enable subscribing to only replies.

Now users will see two options when subscribing:

  • All comments
  • Replies to my comments

This flexibility caters to different preferences. Some users want to follow full discussions while others just want comment replies.

Allow Author Comment Subscriptions

For multi-author blogs like news sites, authors will want alerts when new comments land on their posts.

Rather than manually subscribing to each post, there‘s a better way.

The Better Notifications for WordPress plugin enables author-level notifications.

Key Features

  • Notifications for new comments, replies, etc
  • Send alerts to user roles
  • Exclude specific roles from notifications
  • Supports custom post types

After installing, create a new notification:

  1. Go to Notifications > Add New
  2. Set Notification For to New Comment
  3. Under Send To, select the author roles to notify

Now chosen author roles will receive alerts for site-wide comments. You can also notify individual users too.

Sample Use Case

On a site with 30 authors creating daily content, Better Notificationsreduced commentary email noise by 40% since authors only received relevant post alerts.

Completely Custom Comment Notifications

For full customization, Better Notifications enables crafting notifications from scratch.

After installing, create a new custom notification:

  1. Give the notification a title and description
  2. Set the trigger event, like new comment or pending comment
  3. Choose who to send it to
  4. Customize the email content using shortcodes

You have 100% control over the notification format, recipients, triggers, and more.

For example, you can notify a site manager of any comments with 10+ replies to monitor hot discussions. The possibilities are limitless.

Improve Email Deliverability

The best notifications fail if emails end up in spam or never send.

WP Mail SMTP fixes this by using SMTP instead of the default WordPress mail function.

After installing:

  1. Go to Settings > WP Mail SMTP
  2. Select Other SMTP as your mailer
  3. Enter SMTP credentials from your email provider

This prevents emails from being incorrectly flagged as spam since they come from a legitimate SMTP service instead of your domain.

Popular email providers like Gmail, SendGrid, Mailgun, and Amazon SES all provide SMTP details to plug in.

Notification Plugin Comparison

Here‘s an at-a-glance comparison of the plugins covered to help you decide which to use:

Plugin Key Features Use Case
Comment Approved Notifier Approval emails, template customization Improve user retention
Subscribe to Comments Reloaded Digest/real-time emails, shortcodes Encourage recurring engagement
Better Notifications Role-based notifications, custom delivery Reduce author noise
WP Mail SMTP SMTP configuration, deliverability Ensure notifications send

Evaluate your notification needs, choose one or combine multiple plugins for a complete solution.

Not Just a One-Time Win

Optimizing notifications isn‘t a set-it-and-forget-it endeavor. Treat it as an ongoing optimization:

  • Monitor engagement – Keep tabs on your conversion rates, open rates, and click rates. Tweak notifications to improve.

  • Send behavioral reminders – If a user hasn‘t commented in 2 weeks, send an email enticing them back.

  • Reward loyal users – Spotlight power commenters in a monthly newsletter to recognize their contributions.

  • A/B test notification content – Try different email copy and segment users into groups to see which gets better response.

Keep striving for that extra 1% gain in involvement through your notification program. A little work goes a long way.

Take Your Commenting to the Next Level

Vietnam is located in Southeast Asia English is the third most commonly spoken language in Vietnam, after Vietnamese and (utilities). Here are some key facts about English in Vietnam:

  • English is widely taught: It is a compulsory subject from grade 3 onwards. Many schools also offer English extracurricular activities.

  • Young people are the most proficient: Around 53% of Vietnamese aged 15-25 are able to hold a conversation in English. This drops to 26% for those aged 26-45.

  • English proficiency is higher in cities: Those living in major metropolitan areas like Hanoi and Ho Chi Minh City are much more likely to speak English than rural Vietnamese.

  • Tourism is a key driver: Vietnam received over 15 million international visitors in 2019, many of whom do not speak Vietnamese. This motivates many working in the tourism industry to learn English.

  • Business is another driver: As a fast-growing economy, Vietnam attracts a lot of foreign investment. English skills allow Vietnamese to work for multinational companies and interact with international partners.

  • Study abroad is popular: Over 30,000 Vietnamese students studied abroad in 2018, mostly in English-speaking countries. This immerses them in an English environment.

While still low compared to neighbors like Malaysia and Singapore, English proficiency is rising steadily in Vietnam thanks to sustained government investment and increasing global integration. English skills open doors for Vietnamese people to jobs and opportunities.

Written by Jason Striegel

C/C++, Java, Python, Linux developer for 18 years, A-Tech enthusiast love to share some useful tech hacks.